FAQ & TERMS

WHAT IS DVNT?

 

Formed from the depths of Music and Art, DVNT represents the ‘Counter Culture’. We embrace diversity and individuality in every form. DVNT - pronounced ‘DEVIANT’ - is a premium lifestyle brand, created 5 years ago out of Melbourne Australia. A ‘Deviant’ is anyone who chooses to diverge or lead astray from usual or accepted standards.

The DVNT logo, the Molotov cocktail, is a symbol of rebellion, diversity and the fight to retain one’s independence.

DVNT takes this inspiration from music, art and vintage rock n roll culture to create diverse collections with classic, unique and distressed looks.

The brand now sells to over 200+ stores throughout Australia and numerous international doors.

 

WHOLESALE:

 

We love that you like our gear! For all sales and/or stockists enquiries please contact sales@dvnt-clothing.com for a catalogue and wholesale price-list. Please include some information about your store and where you heard about us.

 

ONLINE STORE PAYMENTS:

 

What payment terms do you accept?

We gladly accept Visa, MasterCard and American Express payments all through PayPal.

 

How secure is the store?

This store uses PayPal for payments, and PayPal encrypts your confidential information from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (that is the HIGHEST level commercially available). Simply put, PayPal is the safest way to pay online.

 

SHIPPING & DELIVERY:

 

Orders are sent with either Australia Post or DHL Express Courier depending on location and size/weight of order. Orders are generally shipped within 24 - 48 hours of the order being received and payment accepted. Please allow up to 3 days for dispatch during sales period.

Australian shipping is $5.00 AUD for lightweight items, $8.00 AUD flat rate for all orders up to $100 and all orders over $100 SHIP FREE with either Australia Post or the quickest Courier Service available. 

International orders are $15.00 AUD flat rate for all orders up to $100 and all orders over $100 SHIP FREE with DHL EXPRESS. All international customers are responsible for the customs duties, taxes and/or importation fees in their own country. We cannot mark international orders as a gift to bypass or reduce custom fees.

We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g.: Accidents, Strikes, floods etc.). All colours of garments are reproduced as accurately as possible, however a slight variation may occur in colour and size specifications. Colours may appear slightly different via this web site due to computer picture resolution and individual monitor settings. All offers are available until stocks sell out.

 

RETURNS:

 

For any refunds/exchanges please contact sales@dvnt-clothing.com. We only offer refunds on faulty full-priced items. We will take the products back as long as they’re unwashed, unworn, with tags and original packaging. We offer exchanges on all other items. For general enquires just shoot us through an email and we will be happy to help you out.

 

WE RESERVE THE RIGHT:

 

* To cancel any order, at which time, we will notify this action by e-mail or phone, using the e-mail address or number/s provided.

* That all orders are subject to availability of stock

* To take reasonable steps to verify that the order and credit details are bona fide.

 

PRIVACY POLICY:

 

We are committed to maintaining the privacy of personal information you provide to us when using our web site located at www.dvnt-clothing.com and www.dvntstore.com ('our online Site') or otherwise dealing with us. This Privacy Policy describes how we treat personal information received about you when you visit our Site or have other dealings with us.

 

What information do we collect?

 When you submit information to us, we will collect personally identifiable information from you that may include your name, business and company name, e-mail address, residential and business address and other such information necessary to provide you with the goods and services offered by our Site or us.

As a general principle, we will only collect personally identifiable information that is needed to operate our Site, to provide you with our goods and services and to communicate to you information and services that we believe would be of interest to you.

We automatically collect IP addresses and web site usage information from visitors to our Site. This information helps us evaluate how visitors and subscribers use and navigate our Site on an aggregate basis, including the number and frequency of visitors and subscribers to each web page and the length of their visits.

 

What do we use personal information for?

 We may use information in the following ways:

* For the purposes for which you specifically provided the information;

* To enhance existing features or develop new features of our Site and the services offered by our Site;

* To provide advertisers and other third parties with aggregate information about our user data base and usage patterns.

* Comply with the law or legal process served on us;

* Protect or defend its personal and property rights (for example, to enforce the General Terms and Conditions of Use on our Site); and

* Protect the personal safety of our customers or other users of our Site in an emergency.

We agree not to rent, sell or otherwise exchange to third parties any personal or confidential information submitted to us except where you consent, or where you would expect the information to be disclosed.

We may disclose personal or confidential information submitted to us if such disclosure is required to comply with the law, or we believe in good faith that disclosure is necessary to.

 

This Privacy Policy was last updated on 26/09/2016.

If you have any questions, comments or concerns regarding this Privacy Policy you may contact us at sales@dvnt-clothing.com.

Copyright © DVNT Pty Ltd ACN: 160 457 901. All rights reserved.



SIZE CHARTS